Projects

Aldagi

Agile Transformation in Aldagi

Aldagi

Twinit team provided Agile transformation to Aldagi, the leading insurance company in Georgia. Agile Transformation services included consultation, process implementation and training for implementation of Scrum and Kanban methodologies for projects and portfolio management.

Leader Bet

IT Processes Implementation

Leader-Bet

Twinit implemented IT processes in Leader-Bet based on Atlassian products – JSM, JSW and Confluence. The implemented practices include: Business Service Catalogue, Incident Management, IT Service Desk (Call Center), Software Development, Knowledge Management and Measurement & Reporting.

Pasha Bank

ITSM Practices Implementation

Pasha Bank Georgia

Twinit implemented ITSM practices in Pasha Bank based on Atlassian products – JSM, JSW and Confluence. The implemented practices include: Incident Management, Service Request Management, IT Service Desk, Change Management, Configuration Management and CMDB.

Georgian Card

Jira Service Management Implementation

Georgian Card

Twinit team implemented IT processes in Georgian Card based on Atlassian JSM. The implementation included analysis, documentation and configuration of the following processes – incident, request and change management, service catalogue, self-service portal and SLA management. The solution was integrated with Active Directory.

Credo Bank

Project Management in JSW and JSM

Credo Bank

Consultation, implementation and configuration services were provided by Twinit experts to Credo Bank for software development project management In JSW and JSM. The implemented processes included: Portfolio Management, Scrum, Kanban & Waterfall Project Management and Bug Management.

Prodware

Enterprise HR Portal

Prodware

Self-service portal, fully integrated with Microsoft Dynamics NAV where employees can access all corporate HR services including: vacations, hire, insurance, salary management, contracts, overtime, discipline and more.

Virtual Office for Grant Thornton

Grant Thornton

Software development team of Twinit has built a service portal for Grant Thornton clients and consultants. Virtual Office is a Single Point of Contact to Grant Thornton for a client, as it combines file sharing and storage, communication, calendar/project/task assignment and reporting functions.

Tbilisi City Court

ITIL v4 Foundation Training

Tbilisi City Court

IT team of Tbilisi City Court, supported by East west Management Institute, received ITILv4 training from leading Twinit trainers and successfully accomplished Axelos international certification exams..

Hawx

Jira Software and JSM implementation

Hawx

Operational and build processes were successfully optimized and then automated in Jira.

Adjarabet

ITILv4 Trainings

Adjarabet

Twinit conducted ITIL v4 course for IT department employees of Adjarabet. Besides ITIL materials, the trainers of Twinit discussed various aspects of ITSM, based on practical tasks of Adjarabet. After completion of the course, the participants have received the certificates.

University Of Georgia

Admission Portal

University Of Georgia

Based on Atlassian Jira Service Management, Twinit created portal for the admission applications for foreign students. The portal increased effectiveness and efficiency for admission process for both, staff of University of Georgia and for the students.

Tera Bank

Consulting & Solution Proposal

Tera Bank

Twinit helped Terabank to define the needs covered by Atlassian Jira Software Management. As a result, Terabank received the system that satisfied their requirements in the most cost-efficient way.

NAPR

Agile Transformation

National Agency of Public Registry

Twinit team provided Agile transformation to National Agency of Public Registry of Georgia. Agile Transformation services included consultation, process implementation and Scrum and Kanban methodologies trainings for IT staff, product owners and management.